Tickets to the 9/11 Memorial Museum – New York

Tickets to the 9/11 Memorial Museum – New York

Cancellation Cancellations free of charge up to 15 days before the activity

You would like

Visiting the 9/11 Memorial Museum

Seeing the tribute to the victims

The poignant accounts

Visiting “ground zero”

Essential information *

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* All details will be sent to you upon reservation.


Visit the 9/11 Memorial and museum, built to commemorate the tragic events that shook New York in 2001.

The 9/11 Memorial Museum pays tribute to the victims of the 2001 attack. Throughout its rooms and exhibitions, you will discover accounts from survivors, rescuers and locals affected by this event. The look in their eyes will tell you all about this tragic event and its current impact on New York City, but also on the international community.

The historical area will provide information on the events leading to the terrorist attacks as well as their consequences.

You will also be able to go to the memorial to reflect and pay your respects to the victims. 

Departure place


To guarantee an enjoyable visit, the number of visitors per time slot is limited. You are therefore asked to choose a visit time. Therefore, it is recommended to book as soon as possible in order to be sure to be able to visit at your chosen time. 

Good to know

  • Availability: every day (excluding exceptional dates)  
  • Times: 9am–8pm Sunday–Thursday (last admission at 6pm)/9am–9pm Friday and Saturday (last admission at 7pm)
  • Duration: the visit takes around 2 hrs. but is not time-limited
  • Languages: English
  • Thanks to the time slot you will have chosen, you can enter the museum directly. If you do not arrive within 30 minutes of your chosen time, we cannot guarantee entry
  • The 9/11 Memorial and its museum are two different places, both located on the old site of the Twin Towers. Visiting the Memorial is free
  • An audio guide is available to download as an app on most smartphones
  • The museum is accessible for people with reduced mobility and with sight or hearing problems

Price includes

  • Admission to the 9/11 Memorial Museum
  • Booking fees
  • Audio guide (free mobile app available)

Price doesn’t include

  • The guided tour
  • All other extras



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