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Contact and opening hours of Ceetiz customer service

You can reach our customer service in 4 ways:

1. By phone: +33 1 86 47 28 99 (B2C)

• Monday to Saturday: 10:00 am – 1:00 pm and 2:15 pm – 5:00 pm

2. By email: help@ceetiz.com

• Monday to Friday: 9:00 am – 6:00 pm

• Saturday and Sunday: 9:00 am – 5:00 pm

3. By WhatsApp: Click here

4. Via our FAQ:

• Go to the FAQ

• Click on the widget (black conversation bubble at the bottom right)

• Several options will be suggested; as a last option, you can contact an agent via chat

  • Available Monday to Sunday from 10:00 am – 1:00 pm and 2:15 pm – 5:00 pm

We regularly update our Help Center. Before writing to us, please search the articles: your question may already be answered.
If not, contact us and we will add the information in our next update.